Support & cancellation policy

1. Entirely optional, always one-time

Support helps Sales operate ITLAND, make free books, and develop projects. It is not a purchase of paid content, a subscription, or a requirement to download or play. Books and games remain free whether or not you support us. No charitable tax receipt or donation tax deduction is offered.

2. Amounts and payment

Choose a one-time card payment of KRW 1,000, 3,000, 5,000, or 10,000. NICEPAY provides the checkout. ITLAND does not collect your card number or card password. A payment is complete only after the provider confirms approval, not simply when checkout opens.

3. Full cancellation within 7 days

Email yunsell31@gmail.com within 7 days of your payment to request full cancellation. Free downloads or gameplay do not affect eligibility. Include your order ID, payment date, and amount. Do not send card numbers, passwords, or identity documents.

After verifying the transaction, the operator processes the cancellation through NICEPAY. Refund timing depends on your card issuer. ITLAND does not charge a cancellation fee. Duplicate payments, unauthorized payments, and payment errors can be reported regardless of the 7-day period. Nothing in this policy limits rights under applicable law.

4. When payment status is unclear

If checkout closes or the status is pending, do not pay again until you have checked the result. Use “Check status” on the payment result page or email the operator with your order ID. If you lose access to that browser session, contact us rather than sharing private session tokens.

5. Operator and contact

For payment data handling, see the privacy policy. Material changes to this policy will be announced on the site; the policy applicable when an order was created will govern that order.